And information security
Updated on October 12th, 2026
1. General Privacy Statement
A) The Pinpops.com website and its services are owned by Pinpops Inc., 500 Wilson Pike Circle, Suite 235, Brentwood, TN 37027. You can Contact Us for more information about the company.
B) Data security is an integral part of our operations. Customer information is only stored as required by law and is not disclosed to third parties without the Customer's separate consent.
2. Personal Information
A) Personal data is used to offer services according to the contract and for the advertising and analytics purposes described in section 3. Personal information is not sold or disclosed to third parties for their own marketing purposes, and information will not be disclosed for other purposes without separate consent.
B) If personal data must be disclosed to a third party, we will request your separate consent. We also require the third party to be as reliable in processing personal data as our own operations.
C) We reserve the right to use our partners and provide them with information necessary for the successful processing of the order, such as address and contact information related to the shipment.
3. Cookies
A) No sections on our website require registration. Session cookies are used with price calculators and shopping carts to enable the calculator or cart to function correctly. These cookies do not identify you personally, only your individual visit to the site, and they are deleted when you close your web browser.
B) For statistical purposes, visitors to our website are tracked, as on millions of other websites, with the help of a statistics program that enables the development of our website's user experience.
Google Analytics and Google Ads
We use Google services for advertising and analytics. Learn how Google uses your data.
1) Google Analytics is used on our site for statistics on site usage and to improve the site's user experience. Google Ads is used to measure the results of our advertising and to show you relevant ads on other websites (remarketing). These services use cookies and similar technologies that may collect information about your device and browsing activity. You can opt out of personalized advertising through Google's ad settings at adssettings.google.com, or by blocking cookies as described below.
Tawk.to Chat
2) Tawk.to Chat is a tool that allows us to offer a better user experience on our site by providing a real-time chat service. Tawk.to uses cookies, which you can read more about in the Tawk.to privacy policy.
Blocking or deleting cookies
3) You may reject or delete cookies by changing your Internet browser settings. See the "Help" section of your browser for more details. Most Internet browsers are set to accept cookies automatically. You must block cookies manually if you do not want to accept them. Most websites require the use of cookies, so blocking cookies is likely to impair your experience.
D) If you access our website from a public computer, close your web browser when you stop using it to ensure that session cookies are removed.
4. Statistics
When you use our website, the server records activity on the site. This is an entirely standard procedure and occurs on almost every website. The statistics are used to make the web pages more user-friendly. The statistics do not include personal data beyond technical information about the computer used.
The information that is stored is the following:
- The IP address that identifies the computer
- Time spent on the site, page addresses and downloads
- The type of web browser used
These statistics are automatically destroyed after 60 days.
Statistics help us understand visitor activity on our website: when the site is visited, which parts of the site are the most interesting, and where possible errors occur.
5. Security
The information stored in the system is protected against misuse, and the system operators also monitor its security.
6. Processing of Personal Data on Behalf of the Customer
You authorize Pinpops Inc. to process personal data to the extent necessary to provide the service or Product. Pinpops Inc. may process personal data on behalf of the Customer for, among other things, the implementation and manufacture of the Product, for billing, or for other reasonable and acceptable purposes. Personal information includes, for example, event attendance lists used to prepare personalized event badges.
Personal data will only be processed for the period required by the above measures. Pinpops Inc. shall ensure that persons who process personal data are bound by a duty of confidentiality or are subject to an appropriate statutory obligation of confidentiality.
Personal data will not be disclosed to third parties unless the manufacture of the product requires the use of a subcontractor. In that case, we require the third party to have the same level of reliability in processing the personal data and to delete it, to the extent required by law, once the customer's order has been completed.
7. Right to Access Your Personal Information
You have the right to request access to your personal information at any time. To do so, please Contact Us or write to Pinpops Inc., 500 Wilson Pike Circle, Suite 235, Brentwood, TN 37027. We may ask you to verify your identity before responding to a request.
Unless otherwise agreed in the contract, Pinpops Inc. is entitled to invoice the customer, per the price list, for the work and measures required by the customer's written instructions. Upon completion of processing, Pinpops Inc. will, at the customer's option, either delete or return the customer's personal information, unless retention is required by law, such as billing information for accounting purposes.
8. Contact
If you have any questions about privacy or security, please get in touch with our customer service.
SMS Messaging - Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Program Terms and Conditions
1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (615) 900-2310.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by Contact Us.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at Contact Us.
Nashville, Tennessee, on the October 12th, 2026